Today's Sunday Mail ran an article on Youlet's managing director Simon Rourke entitled"It's simple! Simon keeps your cash". The article documents how You Let collects money from tenants and then does not pass on the money to landlords.
You can read it HERE.
I suggest we all contact the journalist at thejudge@sundaymail.co.uk and say that as well as Emma, Roddy, Colin, Katie and Graeme there are many more who are still owed money.
Sunday, February 15, 2009
Wednesday, January 21, 2009
YouTogether - legal action
I got back from a work trip today and found a legal letter from YouTogether's solicitors Macdonald Henderson saying that unless I take down this blog, or provide them with evidence to support the claims in it, they shall be taking legal action.
It is this kind of tactic that YouTogether relies on to deter people from taking further action. The claim is that there is material in this blog that is "false and misleading". This is not the case - every word can be substantiated. YouTogether owe me 4 months rent; a tenant's deposit and a set of keys. They know that, they also know about the other complainants.
There were also 2 more e-mails in my inbox from people who have had problems with YouLet or YouTogether; one from a landlord trying to get rent paid and keys back, another from a tenant also having problems.
The thread that runs through all the e-mails is that people are angry; not only due to the non payment of money, but also due to the aggressive attitude of the staff at YouTogether.
And yes Mr Rourke, I can back that opinion up.
On a happier note, our small claims action is now up and running and the first summons will have been served.
It is this kind of tactic that YouTogether relies on to deter people from taking further action. The claim is that there is material in this blog that is "false and misleading". This is not the case - every word can be substantiated. YouTogether owe me 4 months rent; a tenant's deposit and a set of keys. They know that, they also know about the other complainants.
There were also 2 more e-mails in my inbox from people who have had problems with YouLet or YouTogether; one from a landlord trying to get rent paid and keys back, another from a tenant also having problems.
The thread that runs through all the e-mails is that people are angry; not only due to the non payment of money, but also due to the aggressive attitude of the staff at YouTogether.
And yes Mr Rourke, I can back that opinion up.
On a happier note, our small claims action is now up and running and the first summons will have been served.
Thursday, January 15, 2009
Charges
Another e-mail from the accounts dept at Youlet arrived late yesterday evening! It informs me that they are seeking an injunction from the High Court - and that I shall therefore be incurring costs and charges as per some contract.
Judging from the tales of other landlords and tenants owed money by Youlet and YouTogether this threat to bill people seems to be a standard tactic - quite how I could be charged for asking for my rent to be paid into my bank account (as per our contract!) or for requesting the return of my keys, or even for pointing out that as they no longer are my agents they should not be listing my property on websites I do not understand.
But then there are many things about this whole farce that I do not understand.
Judging from the tales of other landlords and tenants owed money by Youlet and YouTogether this threat to bill people seems to be a standard tactic - quite how I could be charged for asking for my rent to be paid into my bank account (as per our contract!) or for requesting the return of my keys, or even for pointing out that as they no longer are my agents they should not be listing my property on websites I do not understand.
But then there are many things about this whole farce that I do not understand.
Wednesday, January 07, 2009
The Accounts Dept at Youtogether
I have just received an e-mail from the accounts department at Youtogether threatening to sue me if I don't take down the postings about them on this blog.
This is how YouTogether manage to stop people posting about them. The thread about Youlet on Glasgow Forum was closed down after complaints by the managing director of Youtogether, Mr Simon Rourke.
Hey ho.
To quote the lady who got her money "Hang in there".
This is how YouTogether manage to stop people posting about them. The thread about Youlet on Glasgow Forum was closed down after complaints by the managing director of Youtogether, Mr Simon Rourke.
Hey ho.
To quote the lady who got her money "Hang in there".
Monday, January 05, 2009
Someone has got their money!
Up until yesterday the people who e-mailed me were all still battling for their money
Yesterday I received an e-mail from someone who actually got her money! Hoo woo! It took a year, a small claims ruling and a couple of sheriff officer's visits but . . .she managed to get more than a bouncing cheque.
The behaviour of Youlet is really shocking so it is great to hear that we all just have to keep plugging away through the system.
Yesterday I received an e-mail from someone who actually got her money! Hoo woo! It took a year, a small claims ruling and a couple of sheriff officer's visits but . . .she managed to get more than a bouncing cheque.
The behaviour of Youlet is really shocking so it is great to hear that we all just have to keep plugging away through the system.
Wednesday, December 17, 2008
There are a lot out there
I've now had a number of e-mails from people who are owed a lot of money by Youlet (youtogether; youwhatever) Some of the stories are really shocking.
We are now taking legal proceedings, having failed to get a response to numerous e-mails sent to the Glasgow office and the accounts department over the past months. We have had NO rent paid since July, our tenant's deposit has NOT been transferred to us and keys have NOT been returned. If I was not aware of other people this was happening to I would wonder if it was just me.They will not accept phone calls.
I e-mailed Mr Simon Rourke this morning to let him know that we will be taking legal proceedings.
Here is his charming reply
We are now taking legal proceedings, having failed to get a response to numerous e-mails sent to the Glasgow office and the accounts department over the past months. We have had NO rent paid since July, our tenant's deposit has NOT been transferred to us and keys have NOT been returned. If I was not aware of other people this was happening to I would wonder if it was just me.They will not accept phone calls.
I e-mailed Mr Simon Rourke this morning to let him know that we will be taking legal proceedings.
Here is his charming reply
Dear Mrs Lindsey,
I think I’ve answered this one several times already. I suggest you check your account again as you are incorrect.
I would appreciate it if you would direct your enquiry to the correct department and I know you have already been advised how to do this on numerous occasions!
As I don’t deal with the day to day running of your account or any letting clients accounts, I cannot comment on the situation with the tenants deposit. Again, please direct your enquiry to the correct department and you can contact them at accounts@youtogether.com.
I am happy to accept any action you choose to take and I would remind you to look again at your contract and our current fee schedule which will be enforced in full. If you do take this course of action unnecessarily, I am happy to confirm that you will face charges and it will take several months to resolve.
I have copied this email to the accounts team and I ask them to look at this matter yet again for you. I am as keen as you to distance ourselves from you and your tenant.
Simon Rourke
I am putting in a link to the BBC watchdog page. If they get enough e-mails they will investigate - so if you have/have had problems with YOUlet do let them know.
Thursday, November 13, 2008
Youlet, Youtogether - problems with letting agent
There seems to be more and more people out there having problems in their dealings with Youlet letting agency in Edinburgh and Glasgow.
We have not been paid any rent since July and in recent dealings with Youlet I have found them to be aggressive and innaccurate.
I have been told by the managing director Simon Rourke that this blog will be monitored and that he will charge me if I mention either his company or staff.
The thread on Glasgow forum was deleted on Mr Rourke's insistence.
I would appreciate anyone who is currently having problems with Youlet to contact me at snapdragonjane@yahoo.co.uk.
It will be interesting to know how many landlords and tenants are currently taking legal advice about this company. Perhaps we can then move forward.
I am posting this here on my old business blog as it still has a very good google ranking and will hopefully show up when people are searching for youlet.
We have not been paid any rent since July and in recent dealings with Youlet I have found them to be aggressive and innaccurate.
I have been told by the managing director Simon Rourke that this blog will be monitored and that he will charge me if I mention either his company or staff.
The thread on Glasgow forum was deleted on Mr Rourke's insistence.
I would appreciate anyone who is currently having problems with Youlet to contact me at snapdragonjane@yahoo.co.uk.
It will be interesting to know how many landlords and tenants are currently taking legal advice about this company. Perhaps we can then move forward.
I am posting this here on my old business blog as it still has a very good google ranking and will hopefully show up when people are searching for youlet.
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